FAQs

How long will it take for my order to ship?

  • Our items are made to order, so please allow up to one week of processing time once the order is placed. Some styles may ship immediately.

Why made to order?

  • Spoolish believes in producing items based on real demand to avoid waste. 

Can I still order your handmade designs?

  • Spoolish is no longer taking handmade orders. We are working hard to bring back some of our original designs to future collections launching later this year!

Does Spoolish take custom orders?

  • Spoolish is no longer taking custom orders. We plan to offer personalization to select designs in future collections.

Where do you ship?

  • We currently ship nationwide from St. Paul, MN, USA.

What is your return policy?

  • Due to the timeliness of the 2020 election, we will not accept returns from the Vote Collection. However, we are working to expand our return policy for future collections.

What if there is a mistake with my order?

  • In the event that there is a mistake with your order or you receive the wrong item(s), please email emily@spoolish.com and we will happily help you.